NURSHAHIR IZMIN

Results-driven IT and cybersecurity professional with hands-on experience in IT support, Microsoft 365 administration, vulnerability management, security configuration, and digital forensics. Skilled in troubleshooting Windows environments, supporting enterprise applications, assessing security configurations, and analyzing security vulnerabilities using tools such as Tenable. Experienced in supporting eDiscovery platforms, patch management, PowerShell automation, and security investigations, with practical exposure to cybersecurity lab environments. Passionate about cybersecurity and emerging technologies, with a strong focus on continuously developing technical expertise, improving security posture, and solving complex IT and security challenges.

Associate — Cybersecurity & Digital Forensics

• Digital forensics & incident-related analysis under the Cybersecurity and Digital Forensics team
• Vulnerability assessment (VA) engagements across client environments
• Internal IT support — Microsoft 365 administration, troubleshooting, helpdesk

IT Assistant Officer

• Maintained & improved .NET application performance through regular debugging, testing, and maintenance
• Managed FortiGate firewall configurations — traffic monitoring, access control, troubleshooting
• Administered Office 365 user accounts — provisioning, access control, and troubleshooting
• Ensured data security & system stability via NAS backups, automation scripts, and database troubleshooting
• Analyzed financial & business data (DB Browser, Excel, Crystal Reports) to support strategic decisions
• Provided hands-on support across software, hardware, and network issues; collaborated with vendors on project delivery

IT System Support

• Device testing & UAT support — test cases, test scripts, and client issue resolution
• Data management & analysis — SQL queries over large datasets, Excel validation & filtering
• Automated data collection processes, reducing manual errors and accelerating workflows
• Client collaboration on the ODOO ERP System — requirements, documentation, alignment

Software Engineering Intern

• Supported ODOO ERP system implementation & workflow optimization
• Assisted the GIS team with data collection for accurate analysis & decision-making
• Worked with Selenium & Python on test/automation tasks

Bachelor of Computer Science (Software Engineering) with Honours

Key coursework: Data & Network Security, Cybercrime & Forensic Computing, Software Testing, Software Engineering Practices, Database Systems, Operating Systems, AI Techniques, Software Project Management.

★ Dean's List Award — Sem II 2019/2020 (Aug 2019)

KMMB Tech & Infra Refreshment

• Reconfigured IP addressing & firewall configurations; troubleshot network issues
• Migrated legacy servers to Hyper-V — improved security, performance, and resource management